Stéphane Noël is the sole proprietor and owner of Noël Mediation Services.  He holds a Bachelor of Human Services with honours and is a professionally accredited family mediator with both the Ontario Association for Family Mediation AccFM (OAFM) and the Alternate Dispute Resolution Institute of Ontario and Canada Q.Med (ADRIO & ADRIC).  Stéphane facilitates successful conflict resolution processes in a multitude of areas.  He is a trained parenting coordinator and Voice of the Child Reports practitioner and also offers Child Inclusive Family Mediation.  Stéphane has extensive experience with interviewing children. He assists separating parents in their negotiations to make informed and collaborative decisions, helping them to constructively reach agreement in designing their parenting plans and negotiating terms of their separation agreements. 

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Stephane is an ADRIC accredited, trained arbitrator. He also holds a certificate in Adjudication for Administrative Agencies, Boards and Tribunals from the Osgoode Hall Law School of York University and he is a member in good standing of the Society of Ontario Adjudicators and Regulators.  Stéphane is currently appointed to a number of municipalities as an independent Hearing Officer adjudicator for Administrative Monetary Penalty Systems tribunals.

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Stéphane was a roster mediator / Independent Contractor with a Family Court connected family mediation clinic in the GTA region.  He is currently an Independent Complaints Facilitator for the Ontario Ministry of Health's Home and Community Care Support Services (HCCSS) as a third-party neutral mediating service complaints for Ontario Health at Home. He is very experienced in successfully resolving many quality of care disputes involving individuals in institutional settings such as retirement residences and long-term care facilities.  He is skilled in working with families to address health related concerns of their family members.  

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Stéphane leverages personal and professional experiences garnered from applied practice in a wide variety of roles during his combined 31 years of service in the conflict rich law enforcement profession as a police officer and from his prior military career as a Canadian Armed Forces Air Traffic Control commissioned officer and now in his current mediation practice. A lifelong self-directed, learner Stéphane is engaged in continuous and extensive professional training in alternate dispute resolution.  He is a registered national service provider roster mediator for workplace conflict intervention and leadership coaching for both corporate and government Employee Assistance Program clients, including for example leadership coaching to mid-level management in a major car manufacturing corporation.  Stéphane also conducts background investigations for civilian and uniform candidates for hire in support of Human Resources for a municipal police force.    

 

Reputed for having an unwavering professional work ethic, sound judgement and a fine attention to detail, Stéphane is fittingly skilled in many areas which includes negotiation, conflict and leadership coaching, personal coaching and alternative dispute resolution, including mediation and adjudication.  

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Stéphane is highly experienced in a variety of leadership roles, including mentoring and coaching individuals to success and building cohesive teams; conducting professional standards and code of conduct ethics complaints, policy and criminal code investigations; policy analysis, occupational health and safety, human resources management; organizational behaviour and organizational strategic thinking.  Stéphane is a certified Workplace Fairness Assessment (WFA) Workplace Investigator and Restoration practitioner and a Canadian Mental Health Association accredited Psychological Health and Safety Advisor (PHSA).

 

Stéphane is a highly skilled investigator with extensive specialized training and a wealth of practical experiences derived from numerous years of conducting high level sensitive matter interviews of adults, the elderly and children.  He is consistently described as respectful, one who demonstrates resolute professional ethics and always exudes a professional presence.  He remains focused and calm inspiring while confronted with emotionally charged parties and persons experiencing crisis and when presented with complex situations.

 

Stéphane  possesses an innate ability to assist in de-escalation of emotionally charged conflicts and parties by calmly supporting individuals through creative problem-solving processes while providing articulate, respectful and analytical perspectives to help individuals in assessing their options and assist them in re-framing issues to gain new perspectives and insights.  This assists conflicting parties in achieving successful resolutions in a variety of situations, while prioritizing principles of respect, confidentiality and self-determination.

 

Noël Mediation Services, Services de Médiation Noël offers a fully bilingual professional mediation practice.  Trained in a number of dispute resolution techniques and philosophies including the gold standard Harvard Interest Based Mediation model and the Ontario Family Court recognized Ontario Association For Family Mediation (OAFM) Insight Mediation model, Stéphane assists individuals seeking Alternate Dispute Resolution options as an alternative to lengthier; public, more time consuming and less self-determined outcomes that is often experienced in the far more expensive legal court processes in resolving most disputes.  

 

Practice areas include: Family law matters including divorce and separation, parenting agreements, Voice of the Child Reports including child inclusive mediation; parenting coordination, family relations including intergenerational familial conflicts and intergenerational issues; elder care & quality of care for in-home, hospital and other institutional settings such as long-term health care facilities placements and private retirement residences care or service complaints. Workplace Fairness and Analysis Assessments, Consultations, Investigation & Restoration.  Professional misconduct, human rights complaints, harassment and sexual harassment and human resources candidate hiring suitability background investigations.

 

Services are offered in person or virtually via Zoom platform. I look forward to speaking with you to help you or your organization or family evaluate if I can be of assistance to you in resolving your dispute.