BIOGRAPHY

Stéphane Noël is the sole proprietor and owner of Noël Mediation Services.  He is a professionally accredited and experienced mediator who facilitates successful conflict resolution in a multitude of areas.  Stéphane leverages personal and professional experiences garnered from applied practice in a wide variety of roles during his combined 30 years of service in the conflict rich law enforcement profession, his prior military career as a Canadian Air Forces Air Traffic Control commissioned officer and his current mediation practice.  Stéphane is engaged in extensive and continuous professional training in alternate dispute resolution.  

Reputed for having an unwavering professional work ethic, sound judgement and a fine attention to detail, Stéphane is fittingly skilled in many areas which includes negotiation, conflict and leadership coaching, alternative dispute resolution, mediation and Legal research.

Stéphane is a certified WFA - Workplace Fairness Assessment Workplace Investigator and Restoration practitioner.  He is a roster mediator / Independent Complaints Facilitator for the Ontario Ministry of Health's Local Health Integrated Network (LHIN) as a third party neutral mediating service complaints for in-home care services and in disputes involving institutional settings such as retirement residences and long-term care facilities placements and quality of care disputes.

Stéphane is highly experienced in leadership roles, including mentoring and coaching individuals to success and building cohesive teams; conducting professional standards and code of conduct ethics complaints investigations; policy analysis, occupational health and safety, human resources management; organizational behaviour and strategic thinking.  Stéphane is a lifelong self-directed learner engaged in continuous professional development training in conflict resolution and he holds a Bachelor's degree in Human Services with ongoing studies towards a Master's of Arts in Counselling Psychology with the goal to add psychotherapy to his list of services.

Stéphane is a highly skilled investigator with extensive specialized training and a wealth of practical experiences derived from numerous years of conducting sensitive matter interviews of adults, the elderly and children.  He is frequently described as respectful, one who demonstrates strong ethics and always exudes a professional presence.  He remains focused and calm inspiring while confronted with emotionally charged parties and persons experiencing crisis or when presented with complex situations.

Stéphane  possesses an innate ability to assist in de-escalation of emotionally charged conflicts and parties by calmly leading individuals through creative problem-solving processes and while providing articulate, respectful and analytical perspectives to support individuals in assessing options and re-framing issues to gain new perspectives and insights.  This helps conflicting parties achieve successful resolution in a variety of situations always prioritizing principles of respect and self-determination.

Noël Mediation Services, Services de Médiation Noël offers a fully bilingual professional mediation practice.  Trained in a number of dispute resolution techniques and philosophies including the gold standard Harvard Interest Based Mediation model and the Ontario Family Court recognized Ontario Association For Family Mediation (OAFM) Insight Mediation model, Stéphane assists individuals seeking Alternate Dispute Resolution options as an alternative to lengthier; more public, more time consuming and less self-determined outcomes that is often experienced in the far more expensive formal legal court processes in resolving most disputes.  

Practice areas include: Workplace Fairness and Analysis Assessments, Investigation & Restoration.  Professional misconduct, human rights complaints, harassment and sexual harassment investigations; Family law matters including divorce and separation, parenting coordination, including child inclusive mediation; family relations including intergenerational familial conflicts and intergenerational issues; elder care & quality of care for in-home, hospital and other institutional settings such as long-term health care facilities placements and private retirement residences care or service complaints.

Services are offered in person or virtually.  I look forward to speaking with you to help you or your organization evaluate if I could be of assistance to you in resolving your dispute.

Tel: 613-293-2247

Noelmediationservices@gmail.com